At sugarandsotto,we are committed to maintaining the trust and confidence of our visitors and customers of the website and subscribers to our newsletter. Here you’ll find information on how we treat data that we collect from you.
This Privacy Policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Visitors to our Website
When someone visits our website we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make and do not allow Google to make, any attempts to find out the identities of those visiting our website. You can find out more information on how cookies are on this website in the Cookies Policy below.
IP addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
Purchasing online with sugarandsotto.
We may collect and process the following data about you during your purchase with us:
Information that you provide by filling in forms on sugarandsotto.com (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services including your name, address, telephone number, email address and credit/debit card details. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site.
If you contact us for any reason, we may keep a record of that correspondence with your agreement.
We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of transactions you carry out through our site and of the fulfillment of your orders.
Details of your visits to our site include, but are not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely in line with the latest legislation and in accordance with this privacy notice.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using outsourced SSL technology provided by Stripe. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Newsletter Sign-up
As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to give you updates you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records and to ensure that you’re happy and satisfied. We don’t rent or trade e-mail lists with other organizations and businesses.
We use a third-party provider to deliver our newsletter. We gather statistics around e-mail openings and clicks using industry-standard technologies to help us monitor and improve our e-newsletter.
You can unsubscribe to general mailings at any time by clicking the unsubscribe button at the bottom of any of our e-mails.
Access to information
You are entitled to access the personal information that we hold and/or request deletion of this personal data. You may contact us to request this.
Links to external sites
This privacy notice does not cover the links within this site to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.
Contact
Questions, comments and requests regarding this privacy notice should be addressed to us via our contact form.